Sony boss Kaz Hirai has held a press conference in Japan during which he revealed specifics on how their PlayStation Network attack took place. He went on to talk about the steps Sony is taking to fix the issue. He also offered a sincere apology.
"We would like to extend our apologies [to PlayStation Network and Qriocity users] ... because we potentially compromised their customer data," Hirai stated. "We offer our sincerest apologies."